WITHIN 2 DAYS
We have complete confidence in the quality and resilience of our plants, which is why we offer a 12-month standard guarantee free of charge.
Here’s how it works
You may lose up to 10% of your plants naturally within the first year of planting; however, you can significantly reduce the risk of this happening by following our Planting Guidelines or visiting our Plant Protection & Watering page. In the unlikely event that you lose more than 10% of the plants that you have purchased from Hedge Nursery, simply contact our customer service team and we’ll provide you with credit to cover your losses.
You will be asked to provide pictures of the plants that you have lost, so be sure to follow these simple steps before you get in touch. Your plants may be healthier than you think!